Email Security – Best Practice Tips for 2022

Look for these signs to identify risky emails:

    1. A proactive request for sensitive information that you did not initiate.
    2. Spelling or grammatical errors.
    3. Urgent instruction to click a link, attachment, or download a file, even if it looks legitimate. Urgency may be in the form of threatening to shut off service or a reward that must be claimed immediately.
    4. Messages originating from unfamiliar email addresses or a
    5. Emails coming from a domain that does not match the sender (ex: Look out for “commbank.com.au = real” vs. “c0mmbanks.com.au = fake”).

Pro tip: hover over the sender’s name to confirm the email address, and look out for minor typos.

As a best practice, if you feel a message might be Phishing, do not respond to it or click any links within.

If you are unsure, ask team members if they are expecting an email from a patient or supplier. If no team member knows this person, it might be spam/fake.

VIDEO: Email Security Training

Click the video below to play.